Prices and costs
Seeking care and posting care needs are free of charge. Providers decide deliberately when to start the paid location subscription.
What does Pflege Patienten cost?
All price terms are shown here in full; the choice only highlights your use. Nothing paid is preselected.
No platform fee
Registration and the care request are free of charge for private individuals and relatives. You clarify the costs of the care itself with the provider.
No platform fee
Posting care needs is free of charge for authorised organisations. This also applies to home care services and facilities that pass on care.
Location subscription
€99.00 plus VAT per location per month
Registration and viewing matching requests are free of charge. The location subscription starts with the first expression of interest after you explicitly confirm the price and contract terms.
When does an obligation to pay arise?
Register – free of charge
Create your location and go through the activation.
View requests – free of charge
Review matching care needs without starting a subscription.
Confirm price and terms
Before your first expression of interest the portal shows the price and contract terms.
First interest – subscription starts
From this point the location subscription applies. A successful acceptance is not a condition for the start.
What is a location?
The site for which you define your services and service area. The price applies per location – not per employee and not per patient. There is no additional commission per patient.
For several locations of an operator or association, talk to us – we will make you an offer.
Contract terms
The location subscription costs €99.00 plus VAT per location per month.
The price and the full contract terms are shown in the portal before the first expression of interest. Prices as of 9 Oct 2026.
Questions about prices
How much does posting cost?
There is no platform fee for posting a care need. This says nothing about how the care services themselves are funded – that depends on your long-term care insurance fund (Pflegekasse) or statutory health insurance fund, or on your agreement with the care provider.
Do we pay per member of staff or per acceptance?
No. The price applies per location – not per member of staff and not per patient placed.
Is there an offer for several locations?
For several locations of an operator or association, get in touch – we will make you an offer. Such an offer does not give a better position or preferential notification.
Can a provider organisation manage several locations?
The subscription and the contract apply per location: every location that accepts care takes out its own location subscription. Billing is per location or collectively through the umbrella organisation in a collective invoice with one item per location. You can see which billing route applies on the contract page in the portal. For several locations of an operator or association, get in touch – we will make you an offer.
How can I cancel the location subscription?
The location subscription has no minimum term and can be cancelled at the end of the current contract month; the first contract month starts with the subscription. It only starts with your location’s first expression of interest in the portal, which you expressly confirm. Registering or sending an enquiry through the contact form does not start a subscription. You will see how to cancel and the full contract terms in the portal before you sign up.
Register free of charge
Registration does not create a subscription. It only starts with the first expression of interest by your location.
Look for care privately All registration accesses, everyday support too